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Terms of Service
By accessing or using the HQIQ platform, you confirm that you are at least 18 years of age, have the legal authority to enter into this agreement, and accept these Terms in full. If you are accessing HQIQ on behalf of an organization, you represent that you have authority to bind that organization.
HQIQ provides AI-powered concierge services across multiple industries including Legal, Healthcare, Government, Tourism, Education, Real Estate, and Finance. Services include:
- 24/7 multilingual AI avatar interactions via voice, chat, and video
- Industry-specific information retrieval and guidance
- Integration capabilities via our REST API and SDK
- Real-time conversation routing and escalation to human specialists
You agree to use the Platform only for lawful purposes. You must not transmit content that is unlawful, harmful, or defamatory. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
Responses generated by HQIQ's AI are for informational purposes only and do not constitute professional legal, medical, financial, or other regulated advice. Always consult a qualified professional for decisions of consequence.
All content, branding, AI models, avatar designs, and platform features are the exclusive property of HQIQ Inc. You are granted a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose.
These Terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any disputes shall be subject to the exclusive jurisdiction of the DIFC Courts.
Privacy Policy
- Identity data: name, email, phone number, account credentials
- Interaction data: voice recordings (when mic permission granted), chat logs, session history
- Device data: browser type, IP address, device identifiers, operating system
- Usage data: features accessed, industry pages visited, session duration
We use collected data to deliver and improve our services, personalize your AI concierge experience, ensure platform security, and comply with legal obligations. We do not sell your personal data to third parties.
When you grant microphone access, voice data is processed in real time to enable live conversation with our AI. Voice data is not stored beyond your active session unless you explicitly opt in to session replay features. You may revoke microphone permission at any time through your browser settings.
- Right to access, correct, or delete your personal data
- Right to data portability in a machine-readable format
- Right to withdraw consent for non-essential processing at any time
- Right to lodge a complaint with the DIFC Commissioner of Data Protection
Cookie Policy
- Essential: Session tokens, authentication state, CSRF protection
- Preference: Theme selection (dark/light), language preference, mic permission state
- Analytics: Anonymous usage metrics to improve performance (opt-in only)
We use browser localStorage to persist settings such as microphone permission consent and UI preferences. This data never leaves your device and is not transmitted to our servers.
You can clear or block cookies at any time through your browser settings. Disabling essential cookies will impact platform functionality. Non-essential cookies can be declined without affecting core service access.
Legal Disclaimer
Nothing on this platform constitutes legal, medical, financial, or any other form of professional advice. Bill's responses do not create an attorney-client relationship and should not substitute for advice from a qualified legal professional.
We strive to keep information current and accurate, but make no warranties regarding completeness or reliability of AI-generated content. Laws and regulations change — always verify critical information with authoritative sources.
To the fullest extent permitted by law, HQIQ Inc. and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of or reliance on the platform or its AI-generated content.